Bitcoin.Tax Doesn't Support My Exchange - What Now?

Bitcoin.Tax Doesn't Support My Exchange - What Now?

We are always working to add support for requested exchanges/wallets. When users submit their CSVs for these sources, it helps us to determine if the CSV provided has all of the proper information in order to support it. If you'd like to share your CSV for an exchange we do not currently have support for, you can send it to support@bitcoin.tax with the email header "[Exchange name] Request" and our team will work to determine if the file has the proper data to add support. Please do not alter these files before sending them, as the raw data is necessary for us to add proper support.

Keep in mind you can enter any dataset into our system even if we do not support the exchange inherently: You can add single entries manually via the user interface. You can do this for trades, income, or spending. This is the easiest way to add in a small amount of entries. 

For larger amounts of manual entries, or for adding in data from exchanges we don't support, the best option is to create a standard CSV. The Standard CSV Formatting article has a pre-formatted standard CSV for every section of your account (trading, income, spending). If you are importing trades, for example, download the SampleTrading CSV and add your data into each column. All of the instructions for doing this are in the CSV itself, on the top row. These CSVs are imported via the "Bitcoin.Tax CSV" importer on each tab.

In addition, if you have done a lot of DeFi trading, you can utilize our Chain Glance (https://chainglance.com) importer. Chain Glance allows you to add your ETH addresses and wallets, export a CSV, and then import that CSV into your Bitcoin.Tax account via our importer.


    • Related Articles

    • Exchange Export Instructions

      Below is a list of instructions for exporting data from your crypto exchanges. These instructions can be found on the Trading Tab and the Income Tab of your Bitcoin.Tax account. (Updated November 2022*) *Please note - the most recent copy of these ...

    • Exchange shutdowns

      This year, numerous popular crypto platforms have shut down. This has affected an increasing number of crypto users. One of the significant effects of these shutdowns is the tax implications. It's extremely important, if the exchange still allows it, ...

    • How does Bitcoin.Tax calculate crypto prices?

      tl:dr; We will use the exact trade price reported within an exchange's trade imports. If this is not known, or it is a crypto-crypto trade, we will use the exchange's spot price of the disposed crypto at that exact date and time. If there is no ...

    • Do you offer support?

      BitcoinTaxes prides itself on our excellent customer support. Our support team goes the extra mile, and is always available to help. Click here to access our support page. Please note that our support team cannot offer any tax advice. You can also ...

    • Can I try Bitcoin.Tax for free?

      Yes, you can sign up for a free account at bitcoin.tax/signup. A free account can upload a limited number of trades and will not be able to export any of the calculated data. In order upload more trades and access your reports, you can upgrade to a ...